Tim works for a company in Sacramento, California. He's a customer service representative. He gets up at six o'clock each workday. He drives to work and begins his job at eight o'clock. He speaks to people on the telephone to help them with their banking problems. People telephone the bank to ask questions about their accounts. He doesn't give information about accounts until people answer a few questions. Tim asks callers their birth date, the last four digits of their social security number and their address. If a person gives incorrect information, Tim asks him to call back with the correct information. Tim is polite and friendly with everyone. He has lunch in a park next to his office. He returns home at five o'clock in the evening. After work, he goes to the gym to work out. He has dinner at seven o'clock. Tim likes watching TV after dinner. He goes to bed at eleven o'clock at night.
Take the quiz about Tim's Day to check your understanding.
This reading focuses on the present simple tense to describe habits and routines. You can learn more about the present simple here.