Business English Speaking Skills for the ESP Workplace
English for Information Technology
Overview of information technology jobs and requirements related to English usage for specific tasks in information technology jobs for computer specialists.
English for the Food Service Industry
English for the food service industry introduction to essential English grammar for this profession.
Phrases for Performing Well in Busines Meetings
Functional Language and Phrases used to lead or chair a business meeting in English.
Useful Vocabulary for the Resume and Interview
uide to finding a job in an English speaking country - appropriate vocabulary
Finding a Job for ESL Learners - Part 2: Writing Your Resume
Guide to finding a job in an English speaking country - resume writing.
Finding a Job for ESL Learners - Part 4: Example Interview Questions
Guide to finding a job in an English speaking country - answering job interview questions.
Finding a Job for ESL Learners - Part 3: Interview Basics
Guide to finding a job in an English speaking country - job interviewing skills
Finding a Job for ESL Learners - Part 1: Finding the Right Job
Guide to finding a job in an English speaking country - finding the right job
Telephone English - Important Phrases
Guide to the special language of telephoning in English including standard English phrases and idioms used on the telephone for Business English ESL EFL TESOL TOEFL students
Telephone English - Tips for Getting People to Slow Down!!
Tips for telephoning native speakers of English to help students and teachers improve telephoning skills especially for Business English ESL EFL TESOL TOEFL students
Telephone English Role Plays
Telephone English Role Plays to help students and teachers improve telephoning skills especially for Business English
Telephone English - Leaving Messages
Guide to the special language of telephoning in English including standard English phrases and techniques leave messages on an answering machine for Business English ESL EFL TESOL TOEFL students
Telephone English Exercises
Exercises to help students and teachers improve telephoning skills especially for Business English ESL EFL TESOL TOEFL students
Example Job Interview Questions and Answers
Tips on how to prepare for Job Interview questions and Answers in English
First Name, Last Name or Title?
Discussion of the correct use of informal and formal forms when speaking about and to people including when to use last names, titles and first name only.
Telling Stories - Sequencing Your Ideas
One of the most important ways to link ideas is to sequence them. Sequencing refers to the order in which events happened.
Key Phrases for Making a Business Presentation
Key phrases for making a business presentation for English for business learners. Each phase of a meeting is discussed and useful phrases provided, as well as helpful hints to making a successful presentation.
Customer Service - Dealing with Complaints
Key vocabulary and phrases for customer service representatives dealing with customer complaints for English as a Second Language learners.
Vertical Register Usage
Introduction to register use for ESL learners and teachers including examples of a hierarchy of vertical register.
Accent Neutralization - Accent Reduction
A look at accent neutralization / reduction which strives to help proficient English speakers speak with a more North American or British accent.
Dialogue Reading Comprehension: Too Much Work!
This reading focuses on a man discussing his hectic workday and comparing it to his time at university.
Essential Job Interview English I
The basics for a successful job interview in English. Learn appropriate verbs, adjectives and strategies to make the best impression possible.
Essential Job Interview English II
A continued look at taking a job interview in English. This feature focuses on appropriate responses to commonly asked interview questions.
Example Interview Questions
This section of these job finding resources focuses on various common questions you might be asked during an interview and some tips on answering well.
Finding the Right Job
Understanding your potential employer can help you get the job you are looking for. This feature focuses on developing interviewing skills that will help you prepare for a job interview in an English speaking country.
How to Improve Your Pronunciation
This "how to" focuses on improving your pronunciation through the recognition of the "time-stressed" character of English.
Congratulations! Your cover letter and resume have made a good impression and the employer has called you in for an interview. Now it's time to make sure that you also have the right type of English for that job interview.
Leading a Meeting
Appropriate phrases and vocabulary used when leading a meeting: From opening the meeting, to introducing participants, introducing new items, setting the date for the next meeting and more.
Participating in a Meeting
Appropriate language used to actively participate in business meetings. Language includes useful language for expressing your point of view, making objections, asking for opinions and more.
Useful Business English
One of the most common requirements of business English is holding and participating in meetings. This feature provides useful langauge and phrases for conducting meetings and making contributions to a meeting during each phase of a meeting.
Workplace Communication Skills for ESL Learners
Guide to developing proper workplace communication skills and register use for English learners and ESL EFL classes.
This look at telephone conversations focuses on the standard patterns often found in business telephone conversations. It includes an overview, a role play and other classroom activities to help English learners learn standard telephone conversations.