Complete Conversation
Caller 1: Good Evening Brown's Grill how may I help you?
Caller 2: Hello, I'd like to make a dinner reservation for Friday.
Caller 1: Certainly, I'd be happy to help you with that. How many people are there in your party?
Caller 2: There'll be four people.
Caller 1: ... and what time would you like to make a reservation for?
Caller 2: Let's say at seven o'clock.
Caller 1: I'm afraid we don't have anything available then. We could seat you at six o'clock or at eight o'clock.
Caller 2: Oh, OK. Let's make the reservation for eight o'clock.
Caller 1: Fine, eight o'clock on Friday evening for four people. May have your name?
Caller 2: Yes, it's Anderson.
Caller 1: Is that Anderson with an 'e' or an 'o'?
Caller 2: Anderson with an 'o'.
Caller 1: Thank you. Great. I have a table for four for the Anderson party at eight o'clock on Friday evening.
Caller 2: Thank you very much.
Caller 1: You're welcome. We'll see you on Friday.
Caller 2: Yes, see you then. Good bye.
Caller 1: Good bye.
Role Play: Caller 1
Caller 1: Good Evening Brown's Grill how may I help you?
Caller 2: _____
Caller 1: Certainly, I'd be happy to help you with that. How many people are there in your party?
Caller 2: _____
Caller 1: ... and what time would you like to make a reservation for?
Caller 2: _____
Caller 1: I'm afraid we don't have anything available then. We could seat you at six o'clock or at eight o'clock.
Caller 2: _____
Caller 1: Fine, eight o'clock on Friday evening for four people. May have your name?
Caller 2: _____
Caller 1: Is that Anderson with an 'e' or an 'o'?
Caller 2: _____
Caller 1: Thank you. Great. I have a table for four for the Anderson party at eight o'clock on Friday evening.
Caller 2: T_____
Caller 1: You're welcome. We'll see you on Friday.
Caller 2: _____
Caller 1: Good bye.
Role Play: Caller 2
Caller 1: _____
Caller 2: Hello, I'd like to make a dinner reservation for Friday.
Caller 1: _____
Caller 2: There'll be four people.
Caller 1: _____
Caller 2: Let's say at seven o'clock.
Caller 1: _____
Caller 2: Oh, OK. Let's make the reservation for eight o'clock.
Caller 1: _____
Caller 2: Yes, it's Anderson.
Caller 1: _____
Caller 2: Anderson with an 'o'.
Caller 1: _____
Caller 2: Thank you very much.
Caller 1: _____
Caller 2: Yes, see you then. Good bye.
Caller 1: _____
Telephoning English - Making a Doctor's Appointment
Telephoning English - Leaving a Message
Telephoning English - Making a Reservation for Dinner
Telephoning English - Telephoning School for your Child
Telephoning English - Asking a Question about a Bill
