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Telephoning English

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5 of 6

Telephoning School for your Child

Complete Conversation

Caller 1: Good morning, Washington Grade School, this is Chris. How may I help you?
Caller 2: Good morning, this is Alice Smith, I'm calling for my daughter, Judy. She's not feeling well today.

Caller 1: I'm sorry to hear that. I hope it's not too bad.
Caller 2: No, no she has a little fever and a cough. Nothing too serious.

Caller 1: Well, I hope she feels well soon.
Caller 2: Thank you. Do you think I could get her homework for today?

Caller 1: Is there any specific class?
Caller 2: I'm especially concerned about math and science.

Caller 1: OK, is it alright for me to give your e-mail address to the teachers? They can then send the homework along later today.
Caller 2: That would be great. Do you have my e-mail on file?

Caller 1: Just a moment, ... we have chrisp at gmail dot come. Is that correct?
Caller 2: Yes, that is correct.

Caller 1: OK, I'll make sure Mr Brown and Ms White get your message and e-mail.
Caller 2: Thank you very much.

Caller 1: I hope Judy feels well soon.
Caller 2: She should be fine by tomorrow. Thanks for your help.

Caller 1: My pleasure, have a nice day.
Caller 2: Thank you. Good bye.

Caller 1: Good bye.

Role Play: Caller 1

Caller 1: Good morning, Washington Grade School, this is Chris. How may I help you?
Caller 2: _____

Caller 1: I'm sorry to hear that. I hope it's not too bad.
Caller 2: _____

Caller 1: Well, I hope she feels well soon.
Caller 2: _____

Caller 1: Is there any specific class?
Caller 2: _____

Caller 1: OK, is it alright for me to give your e-mail address to the teachers? They can then send the homework along later today.
Caller 2: _____

Caller 1: Just a moment, ... we have chrisp at gmail dot come. Is that correct?
Caller 2: _____

Caller 1: OK, I'll make sure Mr Brown and Ms White get your message and e-mail.
Caller 2: _____

Caller 1: I hope Judy feels well soon.
Caller 2: _____

Caller 1: My pleasure, have a nice day.
Caller 2: _____

Caller 1: Good bye.

Role Play: Caller 2

Caller 1: _____
Caller 2: Good morning, this is Alice Smith, I'm calling for my daughter, Judy. She's not feeling well today.

Caller 1: _____
Caller 2: No, no she has a little fever and a cough. Nothing too serious.

Caller 1: _____
Caller 2: Thank you. Do you think I could get her homework for today?

Caller 1: _____
Caller 2: I'm especially concerned about math and science.

Caller 1: _____
Caller 2: That would be great. Do you have my e-mail on file?

Caller 1: _____
Caller 2: Yes, that is correct.

Caller 1: _____
Caller 2: Thank you very much.

Caller 1: _____
Caller 2: She should be fine by tomorrow. Thanks for your help.

Caller 1: _____
Caller 2: Thank you. Good bye.

Caller 1: Good bye.

Instructions

Telephoning English - Making a Doctor's Appointment
Telephoning English - Leaving a Message
Telephoning English - Making a Reservation for Dinner
Telephoning English - Telephoning School for your Child
Telephoning English - Asking a Question about a Bill

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