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English for Medical Purposes - Making a Doctor's Appointment

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Caucasian doctor and nurse using tablet computer
Blend Images - Jose Luis Pelaez Inc/ Brand X Pictures/ Getty Images

Making a Doctor's Appointment

Doctor's Assistant: Good morning, Doctor Jensen's office. How may I help you?
Patient: Hello, I'd like to make an appointment to see Doctor Jensen, please.

Doctor's Assistant: Have you been in to see Doctor Jensen before?
Patient: Yes, I have. I had a physical last year.

Doctor's Assistant: Fine, what is your name?
Patient: This is Maria Sanchez.

Doctor's Assistant: Thank you Ms Sanchez, let me pull up your file.
Patient: I haven't been feeling very well lately.

Doctor's Assistant: Do you need urgent care?
Patient: No, not necessarily, but I'd like to see the doctor soon.

Doctor's Assistant: Of course, how about next Monday? There's a slot available at 10 in the morning.
Patient: I'm afraid I'm working at 10. Is there anything available after three?

Doctor's Assistant: Let me see. Not on Monday, but we have a three o'clock opening next Wednesday. Would you like to come in then?
Patient: Yes, next Wednesday at three would be great.

Doctor's Assistant: Alright, I'll pencil you in for three o'clock next Wednesday.
Patient: Thank you for your help.

Doctor's Assistant: You're welcome. We'll see you next week. Goodbye.
Patient: Goodbye.

Key Making an Appointment Phrases

How may I help you?
I'd like to make an appointment
Have you been in before?
I had a physical (examination)
This is ...
to pull up a file
I haven't been feeling very well.
urgent care
a slot available
Is there anything open (available) ...
to pencil someone in

Check your understanding with this multiple choice comprehension quiz.

More English for Medical Purposes Dialogues

Troubling Symptoms - Doctor and Patient
Joint Pain - Doctor and Patient
A Physical Examination - Doctor and Patient
Pain that Comes and Goes - Doctor and Patient
A Prescription - Doctor and Patient
Feeling Queasy - Nurse and Patient
Helping a Patient - Nurse and Patient
Patient Details - Administration Staff and Patient

More Dialogue Practice - Includes level and target structures / language functions for each dialogue.

  1. About.com
  2. Education
  3. English as 2nd Language
  4. Business English
  5. English for Medical Purpose
  6. Making a Doctor's Appointment - ESL Dialogue

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