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Business English - Deliveries and Suppliers


Dental Receptionist Sam: Good morning. I have an appointment with Dr. Peterson at 10.30.
Receptionist: Good morning, can I have your name, please?

Sam: Yes, it's Sam Waters.
Receptionist: Yes, Mr. Waters. Is this the first time you've seen Dr. Peterson?

Sam: No, I had my teeth cleaned and checked last year.
Receptionist: OK, just a moment, I'll get your chart.

Sam: Oh, I changed my insurance. Here's my new provider card.
Receptionist: Thank you. Is there anything in particular you'd like the dentist to check today?

Sam: Well, yes. I've been having some gum pain recently.
Receptionist: Alright, I'll make a note of that.

Sam: ... and I'd like to have my teeth cleaned as well.
Receptionist: Of course, Mr. Waters, that'll be part of today's dental hygiene.

Sam: Oh, yes, of course.
Receptionist: Please have a seat and the Dr. Peterson will be with you momentarily.

Sam: Thank you.
Receptionist: You're quite welcome.

Key Vocabulary

to clean teeth
provider card
dental hygiene
gum pain

Check your understanding with this multiple choice comprehension quiz.

More English for Medical Purposes Dialogues

Dental Receptionist
Dental Check-up - Doctor and Patient
Teeth Cleaning - Dental Hygienist and Patient
Troubling Symptoms - Doctor and Patient
Joint Pain - Doctor and Patient
A Physical Examination - Doctor and Patient
Pain that Comes and Goes - Doctor and Patient
A Prescription - Doctor and Patient
Feeling Queasy - Nurse and Patient
Helping a Patient - Nurse and Patient
Patient Details - Administration Staff and Patient

More Dialogue Practice - Includes level and target structures / language functions for each dialogue.

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