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Business English - Deliveries and Suppliers

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Dental Receptionist Sam: Good morning. I have an appointment with Dr. Peterson at 10.30.
Receptionist: Good morning, can I have your name, please?

Sam: Yes, it's Sam Waters.
Receptionist: Yes, Mr. Waters. Is this the first time you've seen Dr. Peterson?

Sam: No, I had my teeth cleaned and checked last year.
Receptionist: OK, just a moment, I'll get your chart.

Sam: Oh, I changed my insurance. Here's my new provider card.
Receptionist: Thank you. Is there anything in particular you'd like the dentist to check today?

Sam: Well, yes. I've been having some gum pain recently.
Receptionist: Alright, I'll make a note of that.

Sam: ... and I'd like to have my teeth cleaned as well.
Receptionist: Of course, Mr. Waters, that'll be part of today's dental hygiene.

Sam: Oh, yes, of course.
Receptionist: Please have a seat and the Dr. Peterson will be with you momentarily.

Sam: Thank you.
Receptionist: You're quite welcome.

Key Vocabulary

appointment
chart
to clean teeth
insurance
provider card
check-up
dental hygiene
gums
gum pain

Check your understanding with this multiple choice comprehension quiz.

More English for Medical Purposes Dialogues

Dental Receptionist
Dental Check-up - Doctor and Patient
Teeth Cleaning - Dental Hygienist and Patient
Troubling Symptoms - Doctor and Patient
Joint Pain - Doctor and Patient
A Physical Examination - Doctor and Patient
Pain that Comes and Goes - Doctor and Patient
A Prescription - Doctor and Patient
Feeling Queasy - Nurse and Patient
Helping a Patient - Nurse and Patient
Patient Details - Administration Staff and Patient

More Dialogue Practice - Includes level and target structures / language functions for each dialogue.

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