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Telephoning English

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Making a Doctor's Appointment

Complete Conversation

Caller 1: Dr. Peterson's office. How may I help you?
Caller 2: I'd like to make an appointment to see the doctor.

Caller 1: Certainly, are you ill at the moment?
Caller 2: Yes, I'm not feeling very well.

Caller 1: Do you have a fever, or any other symptoms?
Caller 2: Yes, I have a slight fever and aches and pains.

Caller 1: OK, Dr. Peterson can see you tomorrow. Can you come in the morning?
Caller 2: Yes, tomorrow morning is fine.

Caller 1: How about 10 o'clock?
Caller 2: Yes, 10 o'clock is fine.

Caller 1: May have your name?
Caller 2: Yes, it's David Lain.

Caller 1: Have you seen Dr. Peterson before?
Caller 2: Yes, I had a physical exam last year.

Caller 1: Yes, here you are. OK, I've scheduled for ten o'clock tomorrow morning.
Caller 2: Thank you.

Caller 1: Drink plenty of warm fluids and get a good night's sleep!
Caller 2: Thank you. I'll do my best. Goodbye.

Caller 1: Goodbye.

Role Play: Caller 1

Caller 1: Dr. Peterson's office. How may I help you?
Caller 2: _____

Caller 1: Certainly, are you ill at the moment?
Caller 2: _____

Caller 1: Do you have a fever, or any other symptoms?
Caller 2: _____

Caller 1: OK, Dr. Peterson can see you tomorrow. Can you come in the morning?
Caller 2: _____

Caller 1: How about 10 o'clock?
Caller 2: _____

Caller 1: May have your name?
Caller 2: _____

Caller 1: Have you seen Dr. Peterson before?
Caller 2: _____

Caller 1: Yes, here you are. OK, I've scheduled for ten o'clock tomorrow morning.
Caller 2: _____

Caller 1: Drink plenty of warm fluids and get a good night's sleep!
Caller 2: _____

Caller 1: Goodbye.

Role Play: Caller 2

Caller 1: _____
Caller 2: I'd like to make an appointment to see the doctor.

Caller 1: _____
Caller 2: Yes, I'm not feeling very well.

Caller 1: _____
Caller 2: Yes, I have a slight fever and aches and pains.

Caller 1: _____
Caller 2: Yes, tomorrow morning is fine.

Caller 1: _____
Caller 2: Yes, 10 o'clock is fine.

Caller 1: _____
Caller 2: Yes, it's David Lain.

Caller 1: _____
Caller 2: Yes, I had a physical exam last year.

Caller 1: _____
Caller 2: Thank you.

Caller 1: _____
Caller 2: Thank you. I'll do my best. Goodbye.

Caller 1: _____

Instructions

Telephoning English - Making a Doctor's Appointment
Telephoning English - Leaving a Message
Telephoning English - Making a Reservation for Dinner
Telephoning English - Telephoning School for your Child
Telephoning English - Asking a Question about a Bill

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